By law we are not required to provide car seats. If you lose a cell phone, try ringing it first. Please remember there are about 28 taxi companies in the Wellington region, and a lot of them have white cars. It was a white taxi and we got it somewhere in town about 1 - 3 am on Saturday night” is not very good info to work on. If you don't remember either of these details, the pickup address, time and date, and drop off point are important information in the finding of lost property. If you leave something in a taxi, please try and remember what cab number and/or the driver's name (as shown on the id card which all taxi drivers are required to display in clear view of the passenger). I've left something in the taxi, where do I retrieve it?Īny property found in a taxi is required to be dropped at the nearest police station within 24 hours if not claimed sooner. The driver may also terminate the journey at any time for any of the above reasons.ġ2. If the vehicle is a taxi the driver may also refuse a passenger if the driver does not hold an Area Knowledge Certificate that qualifies him or her to operate within a specific area.The number of passengers wishing to travel exceeds the number stated on the vehicle’s loading certificate.The intending passenger does not have enough money to meet the cost of the journey (the driver has the right to ask for payment in advance).The intending passenger owes the driver for a previous fare and refuses to pay what is owed.The intending passenger is accompanied by an animal, unless that person’s sight is impaired and the animal is a guide dog.The intending passenger is noisy, violent or is disturbing the public peace.The intending passenger is consuming food or drink.The intending passenger is in a filthy condition.The intending passenger is under the influence of drink or drugs.Their personal safety would be threatened or endangered.Taxi or shuttle drivers can refuse passengers if, on reasonable grounds, they consider: If you require notice of arrival, please ask the call-taker when placing your order, and we will ring you. Will the driver knock on my door when he/she arrives?Īs a safety measure, we prefer that you do not ask us to knock on your door at night. No, a taxi van cannot help you move flat.ġ0. Can I order a taxi van to help me move flat? Pre-ordering a taxi gives you priority, and we endeavour to get your cab to you at the required time, but sometimes vagaries of traffic/weather etc. Even if the alcohol is pre-paid, we cannot know that it is not destined for a minor. It is illegal to buy alcohol then sell it on to you without the proper license. We are unable to purchase goods for you, as it is quite common for our drivers to be left out of pocket and have to return items. Can you deliver my groceries?įor pre-paid items, no problem. We do not have any 5 seater taxis in our fleet. Can you take 5 passengers in a taxi?įor 5 or more passengers, please let our call takers know that you'd like to book for vans or shuttles. Please ring and arrange it well before it is required, preferably at least 24 hours in advance. These can be booked online at call 04 387 87 87. Hence vans are a rarity, however we do have Shuttles available. These vans work long weeks and on Friday and Saturday nights only 1 or 2 will usually work. We only have a few taxi vans, most of which do double duty as total mobility (wheelchair) vehicles. Why are taxi vans so hard to get on Friday / Saturday nights? Can I take my dog in a taxi?Īll taxi drivers must take the passengers with disability assist dogs including the guide dogs or other official dogs. However, the person whom the dog is accompanying must comply with any reasonable conditions imposed by the occupier or person controlling the premises or place in relation to the entry or presence of the dog. Some drivers will take other animals in their car, but please check in advance of the ride. Our taxis operate 24/7 – you can order a Wellington Combined taxi at any time of the day or night. Please let the call-taker know you wish to pay by cheque when you place your order, and the cab assigned to you will accept them. We accept cash, Eftpos/Credit Cards and TaxiCharge products. You can pay in advance of your ride, or in the taxi. Wellington Combined Taxis offer you a variety of payment options.
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